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| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
| kb:faq [2018/09/30 18:26] – [Basic Questions] enviadmin | kb:faq [2018/09/30 18:28] – [Basic Questions] enviadmin | ||
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| !!! There is a large number of documents, online help and video tutorials on our web page and it is growing constantly. | !!! There is a large number of documents, online help and video tutorials on our web page and it is growing constantly. | ||
| - | In addition there is our online forum, but remember that this is not an online hotline. | + | In addition there is our online forum, but remember that this is not an online hotline. |
| **In addition, the following licenses come with different individual support:** | **In addition, the following licenses come with different individual support:** | ||
| * BUSINESS: Up to 4 hours of direct support, contact info(at)envi-met.com | * BUSINESS: Up to 4 hours of direct support, contact info(at)envi-met.com | ||
| - | * SCIENCE: Up to 1 hours of direct support for the registered researcher or technical staff of the research institute. NOT for students working with the licenses - here we expect that you contact your professor or course instructor for help. | + | * SCIENCE: Up to 1 hours of direct support for the registered researcher or technical staff of the research institute. NOT for students working with the licenses - here we expect that you contact your professor or course instructor for help. Also contact info(at)envi-met.com and include your registration e-mail |
| * STUDENT: Sorry, no direct support. | * STUDENT: Sorry, no direct support. | ||