Differences

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--- kb:faq [2017/11/10 11:57] – [Basic Questions] enviadmin
+++ kb:faq [2019/05/30 17:25] – [Basic Questions] enviadmin
@@ Line 24: / Line 24: @@
 ??? Can I stop a model run and continue later ?
 !!! This feature is not implemented at the moment. If you cancel your simulation, you have to start from the beginning.
-??? Why is there no "dynamic" version of ENVI-met that uses the memory resources as they are needed for my grid?
-!!! Starting with V4.3 ENVI-met uses dynamic memory allocation.
 ??? Can I use more than one CPU (core) to simulate with ENVI-met?
 !!! Starting with Version 4.3 (Winter1718 Release) the SCIENCE and  BUSINESS Versions are able to run parallel code on many CPUs.
@@ Line 49: / Line 42: @@
 ??? I am working in a consulting company/ architectural office. Can I use ENVI-met?
-!!! In a commercial environment (that is any environment that aims to earn money, public or private) you need the PRO license of ENVI-met to work.
+!!! In a commercial environment (that is any environment that aims to earn money, public or private) you need the BUSINESS license of ENVI-met to work.
 ??? I would like to use ENVI-met commercially. How can I get/buy a license?
 !!! The price list and the feature of the different versions are listed on our download page. If you are interested, please drop us a mail under license[at]envi-met.com.
+??? How do I get support?
+!!! There is a large number of documents, online help and video tutorials on our web page and it is growing constantly.
+In addition there is our online forum, but remember that this is not an online hotline. Some question might be answered, others not because they are too complex. Also this is intended as an exchange forum between users.
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 ??? Is there a 64 Bit Version of ENVI-met?
-!!! Not at the moment.
+!!! Version 4.3 comes as a hybrid system for both 32Bit and 64Bit Systems. On a 64Bit WINDOWS installation, the 64Bit Versions of ENVI-met and LEONARDO will be started. The other applications are 32Bit still. In the near future, ENVI-met will only be developed further for 64Bit WINDOWS.